Software License Agreement Chapps NV

Version: 2026-08-01

The terms of this Software License Agreement form part of the Agreement between you and Chapps NV, with its registered office in Belgium at 2610 Antwerp, Kernenergiestraat 19, registered in the Register of Legal Entities (RPR) Antwerp under company/VAT number BE 0599.927.776 (hereinafter “Chapps”).

By downloading, accessing or using the Chapps Applications in any way, you explicitly confirm that you have read and understood this License Agreement, as well as the General Terms and Conditions, the Data Processing Agreement, and the Privacy Policy, and that you expressly agree to be bound by all of their provisions.

You expressly acknowledge that these documents, together with the service proposal signed by you, form the complete Agreement between the parties and cannot be interpreted separately.

All Chapps documents can be consulted at www.chapps.com or requested as a PDF via legal@chapps.com.

This Software License Agreement applies exclusively to professional (B2B) clients. Chapps does not offer its Applications to consumers.

1. License

Chapps grants you a personal, non-transferable, non-exclusive and non-sublicensable license to download, access and use the Applications on any compatible device you own or control, in accordance with this License Agreement, the General Terms and Conditions, the Data Processing Agreement and the Privacy Policy.

The duration of this license follows the duration of your subscription as defined in the General Terms and Conditions. When the subscription ends, your right to use the Applications automatically terminates.

2. Third-Party Beneficiaries

You acknowledge and agree that Apple Inc. and Alphabet Inc., including their subsidiaries, are third-party beneficiaries of this License Agreement and may enforce it against you as such.

3. Responsibilities of Chapps

Chapps provides the Applications in line with reasonable industry standards. The Applications are provided “as is” and “as available,” without any warranties of any kind.

4. Use of the Chapps Applications

The Applications do not include the provision of a mobile device or other required equipment. You are responsible for your internet connection and telecommunication costs.

Your right to use the Applications is subject to compliance with this License Agreement and the following restrictions:

You are responsible for the accuracy and legality of all data you enter and must avoid introducing malware, harmful code or security threats.

5. Use of the “Rental Inspector” Application (Belgium and Luxembourg)

The Rental Inspector application may be used in Belgium and Luxembourg only by social housing companies, public authorities, organisations and businesses that rent out their own properties. The application may only be used to create rental property inspections for these own properties.

The Rental Inspector is not available to real estate agents, property managers, real estate experts, private landlords, or any category of users performing rental property inspections on behalf of third parties.

Any use of Rental Inspector in violation of this clause is strictly prohibited and constitutes a serious breach of this License Agreement.

6. Disclaimer of Warranties

Chapps provides no warranties, express or implied, beyond those explicitly stated in this License Agreement.

7. Limitation of Liability

Chapps shall not be liable for direct or indirect damages except where required by law. Maximum liability is limited to the amounts paid during the previous twelve months.

8. Relationship to App Store & Google Play Store Providers (Apple Inc. / Alphabet Inc.)

You acknowledge that neither Apple Inc. nor Alphabet Inc. (or their subsidiaries) are party to this License Agreement. They bear no responsibility or liability whatsoever for the content, maintenance, support, updates, or any claims related to the Applications. Any questions or claims regarding the operation of the Applications must be directed exclusively to Chapps.

9. Intellectual Property

All Intellectual Property Rights relating to the Applications (including source code, designs, logos, and documentation) belong exclusively to Chapps or its licensors. Nothing in this agreement shall be construed as a transfer of these rights.

10. Data Storage and Retention Periods

Data you collect via the Applications is stored in the cloud in accordance with the terms and rules established by Chapps. These retention periods apply as long as your subscription is active, without prejudice to the provisions of the General Terms and Conditions, the Data Processing Agreement, and the Privacy Policy.

Extension of these retention periods is only possible upon prior written request and approval by Chapps, which may be subject to additional costs.

Upon termination of the subscription, all data will be permanently deleted after 30 days, unless a valid request for a data export is submitted by the customer within this 30-day period. Such a data export (provided in a standard format to be determined by Chapps) will be executed against a one-time fee of 750 euros excluding VAT, or the corresponding amount in the currency in which the customer usually pays.

11. Indemnification

You undertake to fully indemnify and hold Chapps harmless from any and all claims, losses, liabilities, or costs (including reasonable attorneys’ fees) arising out of or in connection with your use of the Applications in violation of these License Terms.

12. Processing of Personal Data

The processing of personal data in the context of the use of the Applications is carried out strictly in accordance with the applicable privacy legislation (GDPR), as further specified in the applicable Data Processing Agreement and Chapps’ Privacy Policy.

13. Amendments

Chapps reserves the right to amend these License Terms. Amendments shall enter into force thirty (30) days after notification thereof via the Application or Chapps’ website. Continued use of the Application after this period shall constitute acceptance of the amended terms.

14. Miscellaneous Provisions

You guarantee that you do not appear on any sanctions list of the United Nations, the United States of America, or the European Union.

This agreement is exclusively governed by Belgian law. Any disputes shall fall under the exclusive jurisdiction of the courts of Antwerp.

15. Entire Agreement and Order of Precedence

This Software License Agreement, together with the service proposal signed by you, the General Terms and Conditions, the Data Processing Agreement, and the Privacy Policy, constitutes the entire Agreement between you and Chapps regarding the Applications.

In the event of contradictions or inconsistencies between these documents, the following mandatory order of precedence shall apply (in descending order of priority):

If this License Agreement is made available in multiple languages, the Dutch version shall prevail in the event of interpretation differences.

16. Contact

If you have any questions or concerns regarding these License Terms, you can contact us via e-mail at legal@chapps.com.